FREE SHIPPING ON ORDERS $125+ (Contiguous US Only)
FREE SHIPPING ON ORDERS $125+ (Contiguous US Only)
Shipping policy
We're committed to fast, reliable delivery of your supplements across the United States.
Order Processing Time
- Orders are typically processed within 1–2 business days (Monday–Friday, excluding major U.S. holidays).
- Orders placed after 2:00 PM EST are processed the next business day.
- During peak times (holidays, sales events), processing may take up to 3 business days.
- Processing time covers order verification, packing, and handover to the carrier. It does not include carrier transit time.
Shipping Rates & Methods (United States Only)
We ship to all 50 U.S. states, Puerto Rico, and U.S. territories. International shipping is not available at this time.
We use UPS and FedEx for fast, trackable 2-day service (our primary method for qualifying orders).
| Order Value | Shipping Method | Cost | Estimated Transit Time* | Total Estimated Delivery** |
|---|---|---|---|---|
| $125+ | 2-Day | FREE | 2 business days | 3–4 business days |
| Under $125 | 2-Day | Calculated at checkout (typically $14.99–$19.99) | 2 business days | 3–4 business days |
| All orders | Standard Ground | Calculated at checkout (typically $6.99–$9.99) | 3–7 business days | 4–9 business days |
*Transit time = carrier estimate after the package leaves our facility (business days only).
**Total estimated delivery = processing time + transit time. Estimates are not guaranteed — delays can occur due to weather, carrier volume, holidays, or rural addresses.
Note: Shopify displays estimated delivery dates at checkout based on your processing time + carrier transit (if configured in Settings → Shipping and delivery). Actual arrival may vary.
Order Tracking
You'll receive a shipping confirmation email with tracking details once your order ships. Check status anytime in Your Account → Orders.
Supplement-Specific Notes
- All products comply with FDA dietary supplement regulations. They are not intended to diagnose, treat, cure, or prevent any disease.
- Some states have restrictions on certain ingredients — we'll notify you if an item can't ship to your location.
Lost, Delayed, or Damaged Packages
- If tracking shows "delivered" but you haven't received it, contact us within 7 days of the marked delivery date.
- For damaged, defective, or incorrect items, reach out within 14 days of delivery (photos help speed things up!).
- We'll promptly arrange a replacement, refund, or reshipment.
Questions?
Email Support@PhalanxSupplements.com.
We're here Monday–Friday, 11 AM – 5 PM EST.
Thank you for choosing Phalanx Supplements!