Privacy policy

PRIVACY POLICY

Effective Date: April 22, 2026

This Privacy Policy describes how Phalanx Supplements (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you visit our website PhalanxSupplements.com (the “Site”), make a purchase, subscribe to our newsletter, or otherwise interact with our Shopify-powered online store (collectively, the “Services”). Phalanx Supplements is powered by Shopify, which enables us to provide the Services to you.

We are committed to protecting your privacy in compliance with applicable laws, including the California Consumer Privacy Act (CCPA/CPRA), New Jersey privacy law, and other U.S. state privacy laws.

By using our Services, you consent to the practices described in this Privacy Policy. We may update this Privacy Policy from time to time; changes will be posted here with an updated effective date. Please also review our Terms of Service. If you do not agree to this Privacy Policy, you should not use or access our Services.

SECTION 1 - INFORMATION WE COLLECT

Personal Information You Provide

  • Contact details: name, email address, shipping and billing address, phone number
  • Account information: username, password (if you create an account)
  • Order and payment details: order history, payment card information (processed securely by our payment processor; we do not store full card numbers)
  • Voluntary information: product preferences, survey responses, customer support inquiries
  • Marketing preferences: subscription status for emails or SMS

Information Collected Automatically

  • Device and usage data: IP address, browser type, device type, operating system, pages visited
  • Cookies, pixels, and tracking technologies
  • General geographic data derived from IP address

Information from Third Parties

Data from analytics providers, advertising platforms, or business partners, where permitted by law.

SECTION 2 - HOW WE USE YOUR INFORMATION

  • To fulfill orders and provide Services (process payments, ship products, send order updates)
  • Customer service and account management
  • Marketing and communications (you may opt out at any time)
  • Improve our Site and business (analyze trends, personalize experience)
  • Security and fraud prevention
  • Legal compliance

SECTION 3 - HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share it only in these limited situations:

  • Service Providers: Shopify, payment processors (Shopify Payments, Stripe, PayPal), shipping carriers (USPS, UPS, FedEx), email/SMS platforms (Klaviyo, Mailchimp), analytics and advertising services. These providers are contractually obligated to use your data only for the services they provide and to maintain confidentiality.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
  • Legal Requirements: When required by law, subpoena, or government request.
  • With Your Consent: In any other situation where you have explicitly consented.

SECTION 4 - COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies for essential functions, analytics, and personalized advertising. You can manage cookies through your browser settings or our cookie consent banner (if implemented).

SECTION 5 - DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your information, including SSL/TLS encryption. However, no method of transmission or storage is 100% secure.

SECTION 6 - DATA RETENTION

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations (typically up to 7 years for financial records).

SECTION 7 - YOUR PRIVACY RIGHTS

You may request to access, correct, or delete your personal information by contacting us.

U.S. State Residents (California, New Jersey, Virginia, etc.): You have additional rights including the right to know, delete, correct, and opt-out of the sale/sharing of your data for targeted advertising.

International Users (GDPR): EU/UK residents have additional rights under the GDPR.

SECTION 8 - CHILDREN’S PRIVACY

Our Services are not directed to children under 13. We do not knowingly collect personal information from children.

SECTION 9 - THIRD-PARTY LINKS

We are not responsible for the privacy practices of third-party websites linked from our Site.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We may update this Policy. Material changes will be notified via email or prominent notice on the Site. Continued use after changes constitutes acceptance.

SECTION 11 - CONTACT US

Questions about this Privacy Policy should be sent to us at Support@PhalanxSupplements.com.

Our contact information is posted below:

SPARTAN SUPPLEMENTS LLC
Support@PhalanxSupplements.com

Thank you for trusting Phalanx Supplements!